Privacy Policy

Introduction

At Vive, we are committed to protecting your personal information and your right to privacy. This policy explains what information we collect, how we use it, and what rights you have in relation to your data. By using our website or submitting information to us, you agree to the terms of this policy.

1. Information We Collect

We collect personal information in the following ways:

Information you provide directly: such as your name, email, phone number, or details submitted through forms (HCP registration, distributor signup, event registration, etc.).
Automatically collected information: such as IP address, browser details, device information, and pages visited.
Cookies and tracking technologies: used to improve website performance and enhance user experience.

2. How We Use Your Information

Your data is used only for legitimate business purposes, including:

Responding to inquiries and customer support
Processing registrations (HCP verification, distribution requests, events, etc.)
Sending updates, newsletters, or product information (only if subscribed)
Improving website performance and user experience
Ensuring compliance with legal and regulatory requirements

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

Authorized distributors or business partners (only when necessary)
Government agencies upon legal request
Service providers who help us operate our website or systems

All third-party partners are required to protect your information and use it only for authorized purposes.

4. Data Security

We use industry-standard security measures to protect your personal information from loss, misuse, unauthorized access, or disclosure. However, no online system can be guaranteed 100% secure.

5. Your Rights

You have the right to:

Request access to your personal data
Request corrections or updates
Request deletion of your data (where applicable)
Withdraw consent for marketing communications at any time

6. Cookies & Tracking

Our website uses cookies to improve your browsing experience. You may disable cookies through your browser settings, but some features may not function properly.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites. You are encouraged to read their privacy policies separately.

8. Updates to This Policy

We may update this Privacy Policy periodically. When we do, the "Last Updated" date will be modified at the top of the policy.

9. Contact Us

If you have questions, concerns, or requests regarding your privacy, please contact us:

Email: info@vivenatural.com
Phone: +234 901 000 0000